Do I need a referral?
While you do not need a referral to see Dr. Aubrey, referrals are beneficial as your insurance provider may require one prior to your first appointment. Additionally, referrals can provide Dr. Aubrey with information about your concerns and any relevant medical or personal background information.
How long are appointments?
Treatment appointments are 50 minutes long and are scheduled on the hour. In some cases, double sessions can be booked. Assessment appointments typically vary in length and will be discussed with you prior to your appointment.
How do I make an appointment?
Please phone Dr. Aubrey’s office to make an appointment. Please note that Dr. Aubrey prefers not to schedule appointments over email.
How long do I have to wait for an appointment?
Dr. Aubrey presently has a waitlist for new clients. Dr. Aubrey strongly encourages existing clients to pre-book several appointments in advance to prevent long wait times between appointments.
Who should attend the first appointment?
Given that Dr. Aubrey works with children, adolescents, young adults and families, it can sometimes be confusing who should attend the initial appointment. When a child or adolescent is the client, Dr. Aubrey prefers to see only the parent(s) at the initial appointment. This is to obtain relevant background information and formulate a plan with the parents prior to meeting the child. If you prefer to bring your child to the first appointment, Dr. Aubrey will meet with the family together and then spend approximately 30 minutes with only the parent(s). When a young adult is the client, it is often appropriate for them to attend the initial appointment with or without their parent(s).
Dr. Aubrey treats, with great care and respect, all the information that you share with her during sessions. It is your legal right that her records about you be kept confidential. This privacy is also protected by the ethics of the psychology profession. There are a few situations, however, in which your confidentiality may not be protected. These include:
- Dr. Aubrey’s records could be subpoenaed and/or she could be asked to testify in court;
- If you make a serious threat to harm yourself or another person, the law requires Dr. Aubrey to try to protect you or that other person. This usually means telling others about the threat, for example, the police, or a parent;
- If Dr. Aubrey believes that a child has been, or will be, abused or neglected, she is legally required to report this to authorities;
- If some or all of your therapy is being covered by an insurance company, Dr. Aubrey may be obliged to provide basic information to them (for example, the dates we have met; presenting problems; a treatment plan and possibly your progress).
Dr. Aubrey will review these Limits of Confidentiality with you during your initial appointment and you will be given the opportunity to ask questions. You will also be asked to sign a form consenting to these limits.